At PHK111, privacy is not an afterthought — it's built into how we operate. This policy explains exactly what personal data we collect from Filipino players, why we need it, how long we keep it, and what your rights are every step of the way.
Before diving into the full policy, here's a plain-language overview of the six privacy principles PHK111 is committed to — because Filipino players deserve to know their data is being handled responsibly.
PHK111 collects only the personal data actually required to create and run your account, process transactions, and comply with legal obligations. We don't ask for information we don't have a genuine reason to hold. If data is no longer needed, we delete or anonymise it.
All data transmitted between your device and PHK111's servers is encrypted using TLS (Transport Layer Security). Sensitive data at rest — including payment information and identity documents — is encrypted with industry-standard protocols. Your data is not readable even by unauthorised internal access.
PHK111 does not sell, rent, or trade your personal data to any third-party organisation for their marketing purposes. We share data only where it is necessary to deliver services to you directly — payment processing, identity verification, fraud prevention — and only with vetted partners under strict data agreements.
PHK111 staff access to player personal data is restricted on a strict need-to-know basis. All internal access to sensitive records is logged and audited. We regularly review access permissions to ensure data is only accessible to team members whose roles genuinely require it.
PHK111 processes the personal data of Filipino players in a manner consistent with applicable Philippine data protection legislation and regulatory requirements. We honour data subject rights including the right to access, correct, and request deletion of personal data we hold about you.
In the unlikely event of a data breach that affects your personal information, PHK111 will notify impacted players promptly and transparently — including what data was affected, what steps we are taking, and what you can do to protect yourself. We do not conceal security incidents from our players.
This Privacy Policy describes how PHK111 ("we," "us," "our") collects, uses, stores, shares, and protects the personal information of players and visitors who use the PHK111 platform at phk111.com ("the Platform"). It applies to all users of the PHK111 platform regardless of device or method of access.
By registering a PHK111 account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, please do not create an account or use the PHK111 platform.
PHK111 takes the privacy of its Filipino players seriously. This policy was written to be genuinely readable — not a wall of legal text designed to confuse. We want every person who uses PHK111 to understand, clearly and simply, what data we hold about them and exactly what we do with it.
This Privacy Policy is part of the broader agreement between you and PHK111, alongside our Terms and Conditions and Responsible Gaming policy. If there is any conflict between this policy and our Terms and Conditions regarding data matters, this Privacy Policy governs.
Your privacy is a right, not a favour. PHK111 is committed to handling your personal data lawfully, fairly, and transparently — whether you're depositing via GCash for the first time or you've been a long-standing VIP Club member. The same standards apply to every player.
For the purposes of this Privacy Policy, PHK111 is the data controller — meaning we are the entity that determines why and how your personal data is processed. Our data protection contact can be reached at support@phk111.com with the subject line "Privacy Request."
If you have questions about this policy, wish to exercise any of your data rights described in this document, or want to understand more about how PHK111 handles a specific category of your data, please contact us directly. We aim to respond to all privacy inquiries within 5 business days.
PHK111 collects personal data across several categories. The table below summarises what we collect, why it is necessary, and its primary purpose:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, residential address | Account communication, transaction notifications, support |
| Financial Data | GCash/Maya account reference, bank account details, deposit/withdrawal history | Payment processing, AML compliance, fraud prevention |
| Gaming Data | Game history, bet records, wagering activity, session logs | Account management, dispute resolution, responsible gaming tools |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Security monitoring, fraud detection, platform optimisation |
| Communications Data | Support chat transcripts, email correspondence, feedback | Customer service, complaint resolution, service improvement |
| Verification Documents | Copies of government-issued ID, selfie verification, proof of address | KYC compliance, regulatory requirements, fraud prevention |
PHK111 does not intentionally collect sensitive personal data such as medical records, political opinions, or biometric data beyond what is strictly required for identity verification purposes.
PHK111 collects personal data through the following channels:
Note on third-party data: When PHK111 receives data about you from a third party (such as a KYC verification service), it is used solely for the purpose for which it was obtained — verifying your identity or confirming a transaction. PHK111 does not supplement player profiles with purchased marketing data from data brokers.
PHK111 uses your personal data for the following specific purposes:
PHK111 will not use your personal data for any purpose not listed above without first obtaining your consent or establishing a new lawful basis for the processing.
PHK111 processes your personal data on one or more of the following lawful bases, depending on the purpose:
Marketing Opt-Out: If you no longer wish to receive promotional communications from PHK111, you can unsubscribe at any time via the unsubscribe link in any marketing email, by updating your notification preferences in your account settings, or by contacting support@phk111.com. Transactional communications (deposit confirmations, withdrawal notifications, security alerts) cannot be opted out of as they are essential to account operation.
PHK111 shares personal data with third parties only in the following limited circumstances:
All third parties with whom PHK111 shares personal data are required to process that data only for the specified purpose and under terms that are no less protective than this Privacy Policy. PHK111 does not permit third-party service providers to use your data for their own commercial purposes.
PHK111 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following general retention guidelines apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| Financial transaction records | 7 years from transaction date | AML regulations, tax and audit requirements |
| KYC identity documents | 5 years after account closure | Regulatory and licensing requirements |
| Gaming activity logs | 5 years from session date | Dispute resolution, regulatory audit |
| Support communications | 3 years from last interaction | Complaint handling, service quality records |
| Marketing preferences | Until opt-out or account closure | Consent management |
| Technical logs (IP, session) | 12 months from collection | Security monitoring, fraud prevention |
After the applicable retention period, PHK111 will securely delete or anonymise your personal data so it can no longer be linked to you. If you request deletion of your data before the end of a retention period, PHK111 will action the request to the extent permitted by legal and regulatory obligations.
PHK111 implements a layered set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key measures include:
No system is perfectly secure. While PHK111 takes data security seriously and implements strong controls, we cannot guarantee absolute security of data transmitted over the internet. You also play a role in keeping your account secure — use a strong, unique password for your PHK111 account and never share your login credentials with anyone.
In the event of a data breach that poses a risk to your rights and freedoms, PHK111 will notify affected players via the email address on file and through a platform notification, describing what occurred, what data was affected, and what steps we are taking. PHK111 will also notify relevant regulatory authorities as required by applicable law.
PHK111 uses cookies and similar technologies on the platform to enable core functionality, improve the player experience, and analyse how the platform is used. The following types of cookies are used:
PHK111 does not use third-party advertising cookies to track your activity across other websites for retargeting or behavioural advertising purposes. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.
The PHK111 platform integrates with third-party services — including game providers, payment processors, and identity verification services — to deliver its functionality. These third parties operate under their own privacy policies, and PHK111 requires all service providers to maintain privacy and security standards consistent with this policy.
PHK111 is not responsible for the privacy practices of third-party game studios whose games are available on the platform. However, PHK111 only shares the minimum data necessary with those providers (typically an anonymised player identifier, not your full personal details) to enable game play.
Payment providers: When you use GCash, Maya, or any other payment provider to deposit or withdraw at PHK111, you are also subject to that provider's privacy policy. PHK111 recommends reviewing the privacy policies of your payment providers. PHK111 does not store your full payment credentials — payment tokens and references are stored, not full account numbers or card details.
The PHK111 platform is strictly for players aged 18 and above. PHK111 does not knowingly collect personal data from individuals under the age of 18. If PHK111 becomes aware that a minor has registered an account or provided personal data, that account will be immediately closed, all personal data will be deleted, and any funds deposited will be returned to the originating payment method.
PHK111 uses date-of-birth verification at registration and may conduct additional age verification through KYC procedures to enforce this requirement. If you believe a minor has accessed or registered a PHK111 account, please contact support@phk111.com immediately.
PHK111 reviews this Privacy Policy regularly and will update it to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, PHK111 will notify registered players via email to the address on file, and/or through a prominent notice on the PHK111 platform.
The "Last updated" date at the top of this policy reflects the most recent revision. We encourage you to review this Privacy Policy periodically. Continued use of the PHK111 platform after notification of a policy update constitutes acceptance of the revised policy. If you do not accept a material change, you have the right to close your account and withdraw any remaining balance before the effective date of the change.
Version history: PHK111 maintains a version history of this Privacy Policy. If you wish to review a previous version of the policy, please contact support@phk111.com with your request.
If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how PHK111 handles your personal data, please get in touch:
This Privacy Policy is written in English (en-PH) and is intended for players accessing PHK111 from the Philippines. PHK111 respects your privacy and is committed to responding to all data-related inquiries professionally and promptly.
As a player at PHK111, you have specific rights over your personal data. Here's a clear breakdown of what you can ask us to do — and how to exercise each right.
You can request a copy of all the personal data PHK111 holds about you. We'll provide it in a readable format within 15 business days of a verified request. Contact support@phk111.com with subject "Data Access Request."
If personal data PHK111 holds about you is inaccurate or incomplete, you can request correction. Update basic profile information directly in your account settings, or contact support for changes to KYC records.
You can request deletion of your personal data. PHK111 will honour this to the extent permitted by legal retention obligations — some data (e.g. financial transaction records) must be kept for a defined period under AML regulations.
You can request a copy of the data you've provided to PHK111 in a structured, machine-readable format (CSV or JSON), so you can transfer it to another service provider if you choose to do so.
You can object to PHK111 processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests, subject to PHK111 being able to demonstrate overriding grounds.
You can request that PHK111 restrict the processing of your data in certain circumstances — for example, while a data accuracy dispute is being resolved, or while an objection to processing is being assessed.
To exercise any of these rights, contact support@phk111.com with subject line "Data Rights Request." PHK111 will respond within 5 business days and process verified requests within 15 business days.
This Privacy Policy should be read alongside PHK111's Terms and Conditions and Responsible Gaming page. For questions about deposits or withdrawals and which data is shared with payment providers, visit Deposit and Withdrawal. For general questions about your PHK111 account, see our FAQ. PHK111 is committed to handling your personal data responsibly and transparently — if anything in this policy is unclear, please reach out to us directly at support@phk111.com.
You've seen how we handle your data — honestly, responsibly, and with full transparency. That's how PHK111 operates across everything we do. Ready to join over 500,000 Filipino players?